Web Application is unavailable
Incident Report for Checkly
Postmortem

Our Web Application was unavailable for approximately 40 minutes. The incident was caused by an outage in one of our downstream service providers (Auth0), which in turn was caused by an incident within AWS in the eu-central-1 region.

Our check scheduling infrastructure was also partially impacted, and we have missed some check executions in the eu-central-1 region during the AWS incident, which lasted about 75 minutes.

Check scheduling in other regions was not impacted, and our alerting system remained operational throughout the incident.

Posted Jun 15, 2021 - 11:06 UTC

Resolved
This incident has been resolved.
Posted Jun 10, 2021 - 22:02 UTC
Monitoring
Our Web Application is available again. We are monitoring the health of our systems.
Posted Jun 10, 2021 - 21:16 UTC
Identified
The issue has been identified, it is caused by an incident within one of our downstream services (Auth0) in the EU region.
Posted Jun 10, 2021 - 20:42 UTC
Update
We are continuing to investigate this issue.
Posted Jun 10, 2021 - 20:41 UTC
Investigating
We are currently investigating the issue and impact
Posted Jun 10, 2021 - 20:32 UTC
This incident affected: Web Application.