SMS alerting disruption
Incident Report for Checkly
Postmortem

Our alerting service had a bug that caused our SMS delivery quota to be exhausted instantly. Our monitoring alerted us 5 days later because of a related problem. A fix was deployed and we are improving our alerting and monitoring to make sure we prevent further outages.

Posted Sep 15, 2022 - 08:21 UTC
Resolved
This incident has been resolved.
Posted Sep 14, 2022 - 14:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 14, 2022 - 14:12 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 14, 2022 - 12:53 UTC
Investigating
SMS alerts has stopped working since 09/09/2022, we're currently investigating this issue.
Posted Sep 14, 2022 - 12:25 UTC
This incident affected: Alerting.
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